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FREQUENTLY ASKED QUESTIONS

HOW CAN I JOIN THE LONGABERGER REWARDS PROGRAM?

As of May 2023 we are no longer accepting new members

All point statuses and redemption drop downs will be removed as of June 5th. If you still have a redeemable balance over 5000 points you will be contacted through email following the week of June 5th.

HOW CAN I EARN POINTS?

As of May 2023 we are no longer awarding points for purchases, actions, or referrals

All point statuses and redemption drop downs will be removed as of June 5th. If you still have a redeemable balance over 5000 points you will be contacted through email following the week of June 5th.

WHERE IS THE REDEMPTION DROP DOWN?

Please always make sure you are logged in into your account. Once you are ready to commit with your order, your points drop down menu will be visible on the right hand side just beside the contact info and shipping address.

All point statuses and redemption drop downs will be removed as of June 5th. If you still have a redeemable balance over 5000 points you will be contacted through email following the week of June 5th.

HOW DO I REDEEM MY POINTS?
  1. Login to your Longaberger Profile
  2. Add products to your cart
  3. Proceed to enter your payment information and you will see a dropdown with redeemable rewards

Above the dropdown, you will see the available points you have to redeem. If you do not see the available points, please make sure you are logged in.

All point statuses and redemption drop downs will be removed as of June 5th. If you still have a redeemable balance over 5000 points you will be contacted through email following the week of June 5th.

HOW DO I CHECK MY POINTS BALANCE?

Once you are logged in, your points balance is available to you on the Rewards Page and at checkout

All point statuses and redemption drop downs will be removed as of June 5th. If you still have a redeemable balance over 5000 points you will be contacted through email following the week of June 5th.

DO MY POINTS EXPIRE?

All point statuses and redemption drop downs will be removed as of June 5th. If you still have a redeemable balance over 5000 points you will be contacted through email following the week of June 5th.

WHAT WILL HAPPEN TO MY POINTS IF I MAKE A RETURN?

When you return an item, you will be deducted the associated points you originally earned for that purchase

Example: you made a purchase of $50 that made you earn 500 points. If you decide to return your purchase, you will be deducted the initial 500 points rewards, just like you hadn't bought the item in the first place.

All point statuses and redemption drop downs will be removed as of June 5th. If you still have a redeemable balance over 5000 points you will be contacted through email following the week of June 5th.

HOW DO I CONTACT SUPPORT IF I HAVE QUESTIONS ABOUT MY POINTS?

You can contact us at support@longaberger.com

All point statuses and redemption drop downs will be removed as of June 5th. If you still have a redeemable balance over 5000 points you will be contacted through email following the week of June 5th.

WHAT IF I DON'T WANT TO RECEIVE PROMOTIONAL EMAILS?

From time to time, you'll receive program-related emails from us. If you'd prefer to not receive those types of emails anymore, just click the 'Unsubscribe' button when you receive your next email.

All point statuses and redemption drop downs will be removed as of June 5th. If you still have a redeemable balance over 5000 points you will be contacted through email following the week of June 5th.



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